Business and Management Professional
Course Overview
Management issues are fundamental to any organization: How do we plan to get things done, organize the company to be efficient and effective, lead and motivate employees, and put controls in place to make sure our plans are followed and our goals are met Good management is basic to starting a business, growing a business, and maintaining a business once it has achieved some measure of success. This Business Management course will help you understand how to be a better manager through planning, decision making, motivating, leading, and communicating more effectively.
Program Objectives
After completing this course, you should be able to:
Comprehend the strategies and requirements for business management
Identify ways for managing the environment and international business
Identify the qualities of adaptive organizations and the benefits they see
Identify methods for planning and maintaining quality control
Comprehend good leadership practices and the different leadership styles
Business Management Module 1 Overview of Management
Management Functions
Kinds of Managers
Managerial Roles
What Companies Look for in Managers
Mistakes Managers Make
Origins of Management
Scientific Management
Human Relations Management
Bureaucratic and Administrative Management
Operations, Information, Systems and Contingency Management
Business Management Module 2 Organizational Environments and Responsibility
Changing Environments
General Environment
Specific Environment
Organizational Cultures
Ethical Decision Making
Workplace Deviance
To Whom Are Organizations Socially Responsible?
Social Responsibility
Economic Performance
Codes of Ethics
Business Management Module 3 Planning and Organizational Strategy
Benefits and Pitfalls of Planning
How to Make a Plan That Works
Planning From Top to Bottom
Steps and Limits to Rational Decision Making
Using Groups to Improve Decision Making
Sustainable Competitive Advantage
Strategy-Making Process
Industry-Level Strategies
Firm-Level Strategies
Business Management Module 4 Innovation and Global Management
Why Innovation Matters
Managing Innovation
Organizational Decline: The Risk of Not Changing
Managing Change
Global Business, Trade Rules and Agreements
Consistency or Adaptation?
Forms of Global Business
Finding the Best Business Climate
Becoming Aware of Cultural Differences
Business Management Module 5 Adaptive Organizations and Managing Teams
Departmentalization
Organizational Authority
Job Design
Intraorganizational Processes
Interorganzational Processes
The Good and Bad of Using Teams
Kinds of Teams
Work Team Characteristics
Enhancing Work Team Effectiveness
Business Management Module 6 Managing Human Resources and Individuals
Employment Legislation
Recruiting
Selection Training
Performance Appraisal
Compensation and Employee Separation
Diversity Differences That Matter
Surface-Level Diversity
Deep-Level Diversity
Managing Diversity
Business Management Module 7 Motivation and Leadership
Basics of Motivation
Equity Theory
Expectancy Theory
Reinforcement Theory
Goal-Setting Theory
Motivating with the Integrated Model
Leaders versus Managers
Who Leaders Are and What Leaders Do
Putting Leaders in the Right Situation
Adapting Leader Behavior
Visionary Leadership
Business Management Module 8 Managing Communication and Control
Perception and Communication Problems
Kinds of Communication
Managing One-on-One Communication
Managing Organization-Wide Communication
The Control Process
Control Methods
What to Control?
Business Management Module 9 Managing Information and Operations
Strategic Importance of Information
Characteristics and Costs of Useful Information
Capturing, Processing and Protecting Information
Accessing and Sharing Information and Knowledge
Productivity
Quality
Service Operations
Manufacturing Operations
Inventory
Materials:
All materials are included in this course.
Video
What are my payment options?
Click the Financing link at the top of this page for financing information.
What is difference between a certificate and a certification?
By successfully completing a course through one of our college or university partners the student is awarded a Certificate of Completion from the institution. If there is a state or national exam that the course is preparing a student for, the proper certifying body will be indicated and that association will proctor and award any type of certification. This is the students responsibility, although ECA is here to help guide our students in the right direction.
Does this course translate in to college credit?
Through our college and university partners, ECA offers non-credit certificate programs.
How long do access to my complete my course?
Access will begin on your start date and end on your end date unless otherwise specified. If you are falling behind in your course please contact an Education Consultant to talk about your options.
When are the course start dates?
The course start dates are determined by the student due to open-enrollment.
Is the Certification exam included in the course?
The certification exam is not included in the cost of the course unless otherwise specified in the course education and training plan.
