The CompTIA A+ course will build upon students existing user-level knowledge and experience with personal computer software and hardware in order to present fundamental concepts and techniques that technicians will use every day on the job. Upon completing this course, students will gain the essential skills and technical expertise necessary to install, upgrade, configure, troubleshoot, optimize, repair and perform preventative maintenance on basic personal computer hardware and operating systems.The CompTIA A+ course provides students with the basic knowledge and skills necessary for a career in PC support. The course is designed to fully prepare students to sit for and pass the CompTIA A+ 220-801 and 220-802 certification exams. The exam covers a broad range of hardware and software technologies that is not tied to any specific vendor products. Examinees must successfully complete 2 parts for the exam Essentials and Practical Applications modules. Provided both modules are passed within a 90 day period, successful candidates will receive CompTIA A+ Certification. Course topics include installation, configuration, preventative maintenance of PC hardware components, and the basics of networking, security, virtualization, desktop imaging, and deployment. Students will also gain knowledge of diagnostic and troubleshooting processes for various types of technical issues.
Computer Technology Industry Association (CompTIA) A+ training offers a standard competency for entry-level service technicians in the computer industry. Earning CompTIA A+ Certification means that an individual possesses the knowledge, skills and customer service skills necessary to be a successful computer service technician offering a nationally-recognized and industry-recognized credential for new entrants into the field. Indeed, CompTIA A+ certification is the most widely-recognized and credible certifications available across the IT industry.
At the conclusion of this program, students will be able to:
Describe the common features of PC hardware found on desktop and laptop computers
Explain network hardware, protocols, and how to build a network
Identify unique features of laptop computers and concerns specific to this type of computer
Describe the printing process, installation, and maintenance of the most common printer types, including laser and inkjet printers
Describe IT support operational procedures in a workplace
Explain the features, tools, and installation options of different versions of Windows Operating Systems
Identify the components of Windows Operating Systems networking, preventative maintenance, security settings, and virtualization
Describe common security threats, security-breach prevention methods, and best practices
Explain the network setup, security, and synchronization of mobile devices
Describe the diagnostic and troubleshooting processes for hardware, software, networking, and security issues
Use Microsoft Office
Partnered with Regionally Accredited Colleges and Universities
Multiple funding options
Can I write in the books?
No, but the student may purchase the book at the end of the course. Please refer to your book agreement that you signed in your initial enrollment process. It outlines all of the specifications in regard to your books.
When do I get my welcome letter?
You will receive your welcome letter 3-5 days prior to your start date. If you have not received within that time frame please contact an Education Consultant to help you.
Am I eligible for MYCAA?
Visit the MyCAA Website to see if you are eligible.
What are my payment options?
Click the Financing link at the top of this page for financing information.
What is difference between a certificate and a certification?
By successfully completing a course through one of our college or university partners the student is awarded a Certificate of Completion from the institution. If there is a state or national exam that the course is preparing a student for, the proper certifying body will be indicated and that association will proctor and award any type of certification. This is the studentís responsibility, although ECA is here to help guide our students in the right direction.
Does this course translate in to college credit?
Through our college and university partners, ECA offers non-credit certificate programs.
How long do access to my complete my course?
Access will begin on your start date and end on your end date unless otherwise specified. If you are falling behind in your course please contact an Education Consultant to talk about your options.
When are the course start dates?
The course start dates are determined by the student due to open-enrollment.
Is the Certification exam included in the course?
The certification exam is not included in the cost of the course unless otherwise specified in the course education and training plan.