Dental Office Assistant Specialist Certificate Program

MyCAA Course Information

Course Code: MYCAA-DOAS2
Program Duration: 9 Months
Course Level: Advanced
Mentor Supported: Yes

Course Overview

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Course Description

This training program combines a two course training track:

Microsoft Office Specialist 2013

Dental Office Assistant

The Dental Office Assistant course delivers all the latest information and skill practice you need to succeed in the paperless era: technology, forms, and equipment in use today; up-to-date coding information; HIPAA and OSHA guidelines; functions of the dental business office; communication and critical thinking exercises; and in-depth instruction for completing common tasks such as scheduling, bookkeeping, electronic record regulations and insurance coding.

Program Objectives

After completing this course, you should be able to:

Identify good communication skills, telephone techniques, and methods for maintaining patient relations.

Comprehend the role of the dental office assistant within the Dental Healthcare Team.

Recognize the requirements for managing dental office systems and dental patient records.

Identify the steps for managing dental office finances including insurance processing, financial arrangements, and collection procedures.

Identify the steps for bookkeeping procedures including accounts receivable and accounts payable.

A Microsoft Office Specialist (MOS) certification helps validate proficiency in using Microsoft

Office 2013 and meets the demand for the most up-to-date skills on the latest Microsoft Technologies. Candidates who pass a certification exam show that they can meet globally recognized performance standards. Candidates must pass ONE certification exam in order to earn a MOS certification.

This program includes 5 courses:

1. MOS: Microsoft Office Word 2013

2. MOS: Microsoft Office Excel 2013

3. MOS: Microsoft Office PowerPoint 2013

4. MOS: Microsoft Office Outlook 2013

5. MOS: Microsoft Office Access 2013

Job Outlook

Overall employment of secretaries and administrative assistants is expected to grow 12 percent from 2010 to 2020, about as fast as the average for all occupations. Among specialties, medical secretaries is the only occupation that is expected to have much-faster-than-average employment growth. This is driven by the rapid growth of the healthcare industry. Overall, the majority of job openings will result from the need to replace workers who leave these occupations.

MyCAA Approved
MyCAA Approved
Why ECA?

Partnered with Regionally Accredited Colleges and Universities

Online Learning

Open Enrollment

Multiple funding options

Professional Training

Optional Externships

Available 24/7

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This training program combines a two course training track:Microsoft Office Specialist 2013Dental Office AssistantThe Dental Office Assistant course delivers all the latest information and skill practice you need to succeed in the paperless era: technology, forms, and equipment in use today; up-to-date coding information; HIPAA and OSHA guidelines; functions of the dental business office; communic... More
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