Medical Administrative Assistant

MyCAA Course Information

Course Code: MYCAA-MA 08
Program Duration: 6 Months
Course Level: Advanced
Mentor Supported: Yes

Course Overview

The Medical Administrative Assistant Program

This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. A great course for physicians medical office professionals!

This program prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry. It provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career. This course covers the following key areas and topics:

History and background of the medical assisting profession

Interpersonal skills, medical ethics, and basic medical law

Telephone techniques and skills for scheduling appointments

Medical terminology

Basics of insurance billing and coding

Medical records management and management of practice finances

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Course Description

The Medical Administrative Assistant Profession

Medical administrative assistants primarily work in doctors offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. Employment of a medical assistant is expected to grow an impressive 34% by 2018.

Program Objectives

Medical Administrative Assistant Detailed Course Information:

An overview of the healthcare industry and expectations for a healthcare professional

Role of the medical administrative assistant

History of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties

Ethical and legal issues, fraud abuse, and compliance

Office and patient communication techniques, appointment scheduling and general office duties

Technology in the healthcare environment

Basic terminology used in the medical office

Medical records management, confidentiality of the medical record, initiating a medical record for a new client and filing reports in the medical record

HIPAA review and patient bill of rights and confidentiality

Financial and practice management

Health insurance coverage, and billing and coding procedures

Professional fees, billing and collecting procedures, accounting systems and credit arrangements

Medical accounting, financial statements, cost analysis, and budgets for the medical practice

Specimen collection, laboratory safety and federal and state regulations

Assisting with medical emergencies

Career development

Job Outlook

Employment of medical secretaries is projected to grow 36 percent from 2012 to 2022, much faster than the average for all occupations. Federal health legislation will expand the number of patients who have access to health insurance, increasing patient access to medical care. In addition, the aging population will have increased demand for medical services. As a result, medical secretaries will be needed to handle administrative tasks related to billing and insurance processing.

MyCAA Approved
MyCAA Approved
Why ECA?

Partnered with Regionally Accredited Colleges and Universities

Online Learning

Open Enrollment

Multiple funding options

Professional Training

Optional Externships

Available 24/7

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The Medical Administrative Assistant ProfessionMedical administrative assistants primarily work in doctors offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial inc... More
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