Patient Advocate Specialist Certificate Program

MyCAA Course Information

Course Code: MYCAA- PAS
Program Duration: 9 Months
Course Level: Advanced
Mentor Supported: Yes

Course Overview

This training program combines a two course training track:

Patient Advocacy

Medical Office Assistant

Patient advocates help patients in various ways. They may ensure a patient sees the appropriate doctors; that his or her treatment plan is being followed; that the patient is taking advantage of all available treatment options. They coordinate care between doctors, if needed.

Additional duties include education for the patient, family and caregivers, and research into a patient's condition. Some patient advocates also shepherd a patient's claims through the health insurance system. They help make sure billing departments are filing properly and insurance processors are paying correctly. Advocates are employed by hospitals, rehab centers or other medical facilities; nonprofit organizations; government agencies; insurance companies; or for-profit patient advocacy firms. Others are self-employed.

The Job Outlook

The Bureau of Labor Statistics does not track the profession of patient advocacy, so statistics as to its projected growth are difficult to come by. However, the profession is considered to be a growing one, as an aging population increasingly makes use of medical services and needs assistance in navigating today's complex healthcare system. In recent years, publications such as US News and World Report and Entrepreneur magazine have recognized it as an up-and-coming career field. Colleges, in turn, are adding programs to teach these skills.

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Program Objectives

After completing this course, you should be able to:

Comprehend the principles of advocacy in the healthcare setting

Identify methods for assisting with the financing of healthcare

Define consumers ethical rights and cultural competency

Identify methods for advocating preventive healthcare

Comprehend the principles of policy advocacy

Comprehend the role of medical office assistant professional

Identify the steps for managing patient records

Identify the standards for professional oral and written communication

Identify the steps for managing various office financials

Define the requirements for basic office management

MyCAA Approved
MyCAA Approved
Why ECA?

Partnered with Regionally Accredited Colleges and Universities

Online Learning

Open Enrollment

Multiple funding options

Professional Training

Optional Externships

Available 24/7

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This training program combines a two course training track: Patient Advocacy Medical Office Assistant Patient advocates help patients in various ways. They may ensure a patient sees the appropriate doctors; that his or her treatment plan is being followed; that the patient is taking advantage of all available treatment options. They coordinate care between doctors, if needed.Additional duties incl... More
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