Whether in writing or speaking, effective communication is a must for business managers at all levels as well as those seeking promotion into higher ranks. Students will learn the fundamental strategies behind effective business communication alongside potential barriers that may inhibit these efforts. Students will be introduced to technology that will facilitate their communication efforts, gain insight into effective oral presentations as well as visual aids that can help in these efforts.This program will also ensure students learn to write faster without sacrificing clarity making sure they can avoid common errors, resolve issues effectively and increase credibility overall by communicating exactly what they mean to their audience without all the extraneous, unnecessary material. Participants will also learn effective strategies to revise and fine-tune every kind of business document to convey the exact meaning they intend in the most effective way possible. For those students looking at a career in sales or any client-facing position, the business communication course is a must, but it s also a great tool for anyone getting started in an office environment to have a mastery of these skills.
The Business Communication Professional program provides students the basic competencies involved in effective communication and team work between those at the very top of a company through to middle management, first-line supervision and line workers. Clear and concise communication is a must for todays fast-paced business world. Business professionals require the ability to communicate efficiently and effectively on a range of complex subjects. Communication between staff and management, with clients and prospective clients, requires the utmost clarity to ensure expectations are met and decisions can be made on the basis of accurate information. Without effective communication skills, both menial tasks and strategic business decisions can result in costly mistakes for any organization. Moreover, effective business communication can mean the difference between closing a deal with a prospective client or losing their business altogether.
At the conclusion of this program, students will be able to:
Evaluate elements of effective business communication
Explain barriers that can create ineffective communication
Analyze ethical issues related to communication
Examine how technology has impacted business communications
Explain the importance of intercultural communication in the business setting
Use the English language appropriately in business communications
Write an effective business message
Develop effective visual aids for a business proposal
Prepare an oral presentation
Create a resume, application letter, and follow-up messages
Describe effective listening skills
Deliver a clear message to listeners
Use appropriate questions in communicating with others
Explain why communication is important in helping people learn
Identify best practices for delivering successful presentations
Use effective business writing skills
Identify the correct audience and purpose for business communication
Organize topics for business communication
Identify the types of business writing
Describe correct sentence structure
Use appropriate language in business communication
Explain the elements of direct and forceful writing
Describe revising and editing techniques
Use Microsoft Office
What are my payment options?
Click the Financing link at the top of this page for financing information.
What is difference between a certificate and a certification?
By successfully completing a course through one of our college or university partners the student is awarded a Certificate of Completion from the institution. If there is a state or national exam that the course is preparing a student for, the proper certifying body will be indicated and that association will proctor and award any type of certification. This is the studentís responsibility, although ECA is here to help guide our students in the right direction.
Does this course translate in to college credit?
Through our college and university partners, ECA offers non-credit certificate programs.
How long do access to my complete my course?
Access will begin on your start date and end on your end date unless otherwise specified. If you are falling behind in your course please contact an Education Consultant to talk about your options.
When are the course start dates?
The course start dates are determined by the student due to open-enrollment.
Is the Certification exam included in the course?
The certification exam is not included in the cost of the course unless otherwise specified in the course education and training plan.