Management issues are fundamental to any organization: How do we plan to get things done, organize the company to be efficient and effective, lead and motivate employees, and put controls in place to make sure our plans are followed and our goals are met Good management is basic to starting a business, growing a business, and maintaining a business once it has achieved some measure of success. This Business Management course will help you understand how to be a better manager through planning, decision making, motivating, leading, and communicating more effectively.
After completing this course, you should be able to:
Comprehend the strategies and requirements for business management
Identify ways for managing the environment and international business
Identify the qualities of adaptive organizations and the benefits they see
Identify methods for planning and maintaining quality control
Comprehend good leadership practices and the different leadership styles
Business Management Module 1 Overview of Management
Kinds of Managers
What Companies Look for in Managers
Mistakes Managers Make
Origins of Management
Human Relations Management
Bureaucratic and Administrative Management
Operations, Information, Systems and Contingency Management
Business Management Module 2 Organizational Environments and Responsibility
Ethical Decision Making
To Whom Are Organizations Socially Responsible?
Codes of Ethics
Business Management Module 3 Planning and Organizational Strategy
Benefits and Pitfalls of Planning
How to Make a Plan That Works
Planning From Top to Bottom
Steps and Limits to Rational Decision Making
Using Groups to Improve Decision Making
Sustainable Competitive Advantage
Business Management Module 4 Innovation and Global Management
Why Innovation Matters
Organizational Decline: The Risk of Not Changing
Global Business, Trade Rules and Agreements
Consistency or Adaptation?
Forms of Global Business
Finding the Best Business Climate
Becoming Aware of Cultural Differences
Business Management Module 5 Adaptive Organizations and Managing Teams
The Good and Bad of Using Teams
Kinds of Teams
Work Team Characteristics
Enhancing Work Team Effectiveness
Business Management Module 6 Managing Human Resources and Individuals
Compensation and Employee Separation
Diversity Differences That Matter
Business Management Module 7 Motivation and Leadership
Basics of Motivation
Motivating with the Integrated Model
Leaders versus Managers
Who Leaders Are and What Leaders Do
Putting Leaders in the Right Situation
Adapting Leader Behavior
Business Management Module 8 Managing Communication and Control
Perception and Communication Problems
Kinds of Communication
Managing One-on-One Communication
Managing Organization-Wide Communication
The Control Process
What to Control?
Business Management Module 9 Managing Information and Operations
Strategic Importance of Information
Characteristics and Costs of Useful Information
Capturing, Processing and Protecting Information
Accessing and Sharing Information and Knowledge
All materials are included in this course.
What are my payment options?
Click the Financing link at the top of this page for financing information.
What is difference between a certificate and a certification?
By successfully completing a course through one of our college or university partners the student is awarded a Certificate of Completion from the institution. If there is a state or national exam that the course is preparing a student for, the proper certifying body will be indicated and that association will proctor and award any type of certification. This is the students responsibility, although ECA is here to help guide our students in the right direction.
Does this course translate in to college credit?
Through our college and university partners, ECA offers non-credit certificate programs.
How long do access to my complete my course?
Access will begin on your start date and end on your end date unless otherwise specified. If you are falling behind in your course please contact an Education Consultant to talk about your options.
When are the course start dates?
The course start dates are determined by the student due to open-enrollment.
Is the Certification exam included in the course?
The certification exam is not included in the cost of the course unless otherwise specified in the course education and training plan.
Windows 7, XP or Vista; 56K modem or higher; Soundcard and Speakers; Firefox, Chrome or Microsoft Internet Explorer
Mac OS Users
Mac OS X or higher (in classic mode); 56K modem or higher; Soundcard and Speakers; Apple Safari
iPad iOS 5.1 (or latest)
We recommend setting your screen resolution to 1024 x 768 pixels.
System will support the two latest releases of each browser. When using older versions of a browser, users risk running into problems with the course software.
Windows Users: Mozilla Firefox, Google Chrome, Microsoft Internet Explorer
Mac OS Users: Safari, Google Chrome, Mozilla Firefox
Suggested Plug-ins: Flash Player, Real Player, Adobe Reader, Java