This Dining Room and Banquet Management course is ideal for a student that wants to move into hospitality management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining experience. The course includes the history of dining room and banquet service, the proper techniques of service, sanitation requirements, and important merchandising concepts. In addition, information about reservations, priority seating, and reservations systems is also included.
After completing this course, you should be able to:
Define principles for dining service, sanitation, and presentation
Identify guidelines and various styles of serving
Comprehend training and managing needs of service personnel
Identify the steps for managing the dining experience for guests
Comprehend the principles for banquet business management
What are my payment options?
Click the Financing link at the top of this page for financing information.
What is difference between a certificate and a certification?
By successfully completing a course through one of our college or university partners the student is awarded a Certificate of Completion from the institution. If there is a state or national exam that the course is preparing a student for, the proper certifying body will be indicated and that association will proctor and award any type of certification. This is the student’s responsibility, although ECA is here to help guide our students in the right direction.
Does this course translate in to college credit?
Through our college and university partners, ECA offers non-credit certificate programs.
How long do access to my complete my course?
Access will begin on your start date and end on your end date unless otherwise specified. If you are falling behind in your course please contact an Education Consultant to talk about your options.
When are the course start dates?
The course start dates are determined by the student due to open-enrollment.
Is the Certification exam included in the course?
The certification exam is not included in the cost of the course unless otherwise specified in the course education and training plan.
Windows 7, XP or Vista; 56K modem or higher; Soundcard and Speakers; Firefox, Chrome or Microsoft Internet Explorer
Mac OS Users
Mac OS X or higher (in classic mode); 56K modem or higher; Soundcard and Speakers; Apple Safari
iPad – iOS 5.1 (or latest)
We recommend setting your screen resolution to 1024 x 768 pixels.
System will support the two latest releases of each browser. When using older versions of a browser, users risk running into problems with the course software.
Windows Users: Mozilla Firefox, Google Chrome, Microsoft Internet Explorer
Mac OS Users: Safari, Google Chrome, Mozilla Firefox
Suggested Plug-ins: Flash Player, Real Player, Adobe Reader, Java