The Medical Administrative Assistant ProgramThis program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. A great course for physicians medical office professionals!This program prepares students to function effectively in many of the administrative and clerical positions in the healthcare industry. It provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career. This course covers the following key areas and topics: History and background of the medical assisting profession Interpersonal skills, medical ethics, and basic medical law Telephone techniques and skills for scheduling appointments Medical terminology Basics of insurance billing and coding Medical records management and management of practice finances
The Medical Administrative Assistant Profession
Medical administrative assistants primarily work in doctors offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. Employment of a medical assistant is expected to grow an impressive 34% by 2018.
Detailed Course Topics Covered
An overview of the healthcare industry and expectations for a healthcare professional
Role of the medical administrative assistant
History of medicine, medicine and the law, medical malpractice, medical ethics, and medical practice specialties
Ethical and legal issues, fraud abuse, and compliance
Office and patient communication techniques, appointment scheduling, general office duties
Technology in the healthcare environment
Basic terminology used in the medical office
Medical records management, confidentiality of the medical record, initiating a medical record for a new client, filing reports in the medical record
HIPAA review and patient bill of rights and confidentiality
Financial and practice management
Health insurance coverage, and billing and coding procedures
Professional fees, billing and collecting procedures, accounting systems, credit arrangements
Medical accounting, financial statements, cost analysis, and budgets for the medical practice
Specimen collection, laboratory safety, federal and state regulations
Assisting with medical emergencies
Employment of medical secretaries is projected to grow 36 percent from 2012 to 2022, much faster than the average for all occupations. Federal health legislation will expand the number of patients who have access to health insurance, increasing patient access to medical care. In addition, the aging population will have increased demand for medical services. As a result, medical secretaries will be needed to handle administrative tasks related to billing and insurance processing.
What are my payment options?
Click the Financing link at the top of this page for financing information.
What is difference between a certificate and a certification?
By successfully completing a course through one of our college or university partners the student is awarded a Certificate of Completion from the institution. If there is a state or national exam that the course is preparing a student for, the proper certifying body will be indicated and that association will proctor and award any type of certification. This is the studentís responsibility, although ECA is here to help guide our students in the right direction.
Does this course translate in to college credit?
Through our college and university partners, ECA offers non-credit certificate programs.
How long do access to my complete my course?
Access will begin on your start date and end on your end date unless otherwise specified. If you are falling behind in your course please contact an Education Consultant to talk about your options.
When are the course start dates?
The course start dates are determined by the student due to open-enrollment.
Is the Certification exam included in the course?
The certification exam is not included in the cost of the course unless otherwise specified in the course education and training plan.
Students should have or be pursuing a high school diploma or GED.
Students who complete this program will have the opportunity to pursue the National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA).